Refund Policy
At Lahreux Arts, we want you to be fully satisfied with your purchase. Because we specialize in art prints, we take great care in ensuring each item meets our quality standards before it is shipped. However, if you are not completely happy with your order, we are here to help.
We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging. Items that show signs of use, damage caused by the customer, or are not in their original condition may not be eligible for a refund.
Please note that certain items are non-refundable, including custom or personalized prints and any items marked as final sale. These products are made specifically for you and cannot be resold.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the item and packaging. Once verified, we will offer a replacement or a full refund at no additional cost to you.
To initiate a return, please contact us at [Insert Email Address] with your order details. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within a few business days.